Policies

Everyone's Time is Equally Valuable.

We ask that you arrive 5 minutes before your scheduled appointment time. We understand sometimes things happen beyond your control that may cause you to be late. However, we reserve the right to ask you to reschedule if you arrive late for your appointment.

Our practice makes every effort to run on time with appointments, as we believe everyone’s time is equally valuable.

Upcoming Appointments Via Phone/Text Message/Email

Missed Appointments: Broken appointments represent a cost to us, to you, and to other patients who could have been seen in the time set aside for you. We reserve the right to charge a fee for canceled or missed appointments. We request 24 hours notice for cancellation of appointments.

A fee may be charged for a second missed appointment. The third consecutive missed appointment will result in discharge from the practice.

For new patients, a fee may be charged if the FIRST appointment is missed.

We think clear communication is key to a good relationship. So you won’t have any surprises, we’ve prepared a statement of Practice Policies that we’ll ask you to sign during check-in. Most of the information concerns our approach to permissions, financial charges, and appointment procedures. Please read these policies, so we can all be on the same page. We’ve done everything we can to keep them short!

• Your current address, telephone number and insurance information will be requested at each visit. If current insurance cannot be verified, or if a Pediatirc Kare Klinic Provider is not listed as the primary provider for your child, we will require payment in full for services rendered.
• All co-payments are due at the time of service, as per our contract with your insurance carrier. Failure to pay a co-payment will result in a $25 billing fee.
• Well-check appointments require a 24-hour cancellation notice. Sick appointments require a 2-hour cancellation notice. Cancellation notices given within less than the requested time will result in a $25 cancellation fee.
• Written and verbal information will be provided at each visit where vaccines are administered, and verbal consent will be requested prior to administering any vaccine.
• If verbal consent is provided and later withdrawn after vaccine doses have been prepared for your child, the full cost of vaccines will be billed.
• Some laboratory charges may be provided by Quest Diagnostics, LabCorp, HealthTracksRx , which are contracted outside labs.
• All medical-records requests must be in writing and received in our office 7-10 days prior to the date needed. Records can be mailed or faxed, and all medical-records requests will have a fee based on the number of pages. This includes camp forms, immunizations, etc.
• If you have an insurance we contract with, we will gladly file your visit to your carrier. However, you are ultimately responsible for any unpaid balance on your account.
• You understand and agree that in the event of default in paying a patient-due balance, you will be responsible for reasonable collection charges and/or court costs and attorney fees.

We work hard to not overuse antibiotics.

We educate families on appropriate use of antibiotics, but follow evidence-based guidelines and don’t automatically treat ear pain or a green snotty nose with antibiotics.

We do not routinely prescribe antibiotics over the phone as we do not believe that is good medicine. We will prescribe an antibiotic when we believe it is an appropriate treatment.

As medical professionals, we feel very strongly that vaccinating children on schedule with currently available vaccines is absolutely the right thing to do for all children and young adults. We are making you aware of these facts not to scare you or coerce you, but to emphasize the importance of vaccinating your child. We are more than willing to discuss any questions you may have about vaccines, but do require all new patients to our practice to adhere to the vaccination schedule endorsed by the American Academy of Pediatrics (AAP)

• We firmly believe in the effectiveness of vaccines to prevent serious illness and to save lives.
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• We firmly believe in the safety of our vaccines.
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• We firmly believe that all children and young adults should receive all of the recommended vaccines according to the schedule published by the Centers for Disease Control and Prevention (CDC) and the American Academy of Pediatrics (AAP).
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• We firmly believe, based on all available literature, evidence, and current studies, that vaccines do not cause autism or other developmental disabilities.
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• We firmly believe that thimerosal, a preservative that has been in vaccines for decades and remains in some vaccines, does not cause autism or other developmental disabilities.
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• We firmly believe that vaccinating children and young adults may be the single most important health promoting intervention we perform as health care providers, and that you can support as parents/caregivers.

The recommended vaccines and the schedule of administration are the results of years and years of scientific study and data-gathering on millions of children by thousands of our brightest scientists and physicians.

The vaccine campaign is truly a victim of its own success. It is precisely because vaccines are so effective at preventing illness that we are even discussing whether or not they should be given. Because of vaccines, many of you have never seen a child with polio, tetanus, whooping cough, bacterial meningitis, or even chickenpox, or known a friend or family member whose child died of one of these diseases. Such success can make us complacent or even lazy about vaccinating. But such an attitude, if it becomes widespread, can only lead to tragic results.

Over the past several years, many people in Europe have chosen not to vaccinate their children with the MMR (measles, mumps, rubella) vaccine after publication of an unfounded suspicion (later retracted) that the vaccine caused autism. As a result of under-immunization, there have been small outbreaks of measles and several deaths from complications of measles in Europe over the past several years. The United States experienced a record number of measles cases during 2019, with 1282 cases from 31 states reported to CDC's National Center for Immunization and Respiratory Diseases (NCIRD). This is the greatest number of cases since measles elimination was documented in the U.S. in 2000.

Furthermore, we firmly believe that by not vaccinating your child, you are taking selfish advantage of thousands of others who do vaccinate their children, which decreases the likelihood that a child will contract one of these diseases. We feel such an attitude to be self-centered and unacceptable. Even delaying or “breaking up the vaccines” to give one or two at a time over additional visits goes against expert recommendations, is not supported by any scientific data, can lead to unnecessary delays and errors, and can put your child, other children, and adults at risk for serious illness (or even death). It is therefore against our medical advice as professionals at Pediatric Kare Klinic.

EFFICIENCY THROUGH THE USE OF TECHNOLOGY

You will be encouraged to consult our website, register for and use our patient portal, and effectively use automated reminders for appointments and for routine care/immunizations that are due.